Privacy Policy

A Future Online — AFO AI Employee

Effective Date: July 31, 2026

A Future Online (“we,” “us,” or “our”), based in Everett, Washington, operates the AFO AI Employee service. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Identification: Name, email address, phone number, business name, and address provided when you sign up or complete our onboarding form.
Payment Information: Billing details processed securely through Stripe. We do not store full credit card numbers.
Business Information: Details about your business, services, FAQs, and preferences used to configure and train your AI Employee.
Call & Communication Data: Phone calls answered by your AI Employee may be recorded and summarized for service delivery and quality purposes.
Usage Data: Pages visited, time spent on site, browser type, and device information collected automatically via cookies and analytics tools.

2. How We Use Your Information

To set up, configure, and operate your AI Employee on your behalf
To train the AI knowledge base with your business information
To process payments and manage your subscription
To send onboarding instructions, service updates, and support communications
To improve our services, workflows, and AI performance
To comply with legal obligations

3. AI & Automated Processing

Our service uses artificial intelligence to handle inbound calls, respond to messages, and automate business tasks on your behalf. By using AFO AI Employee, you acknowledge and agree that:

AI interactions with your customers may be recorded and processed
Call summaries and analytics may be stored and accessible within your account dashboard
AI responses are automated and may not always be perfectly accurate
You are responsible for ensuring your use of AI communication tools complies with applicable laws, including call recording consent laws in your state

4. Third-Party Services

We use trusted third-party providers to deliver our service, including:

Stripe — Payment processing
AI Platform Providers — Voice AI, Conversation AI, and automation infrastructure
Google Analytics — Website usage analytics (anonymized)

These providers have their own privacy policies and we encourage you to review them.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Upon cancellation, we may retain certain data for up to 90 days before deletion, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Opt out of marketing communications at any time
Request a copy of your data in a portable format

To exercise any of these rights, contact us at the email listed below.

7. Cookies

Our website uses cookies to improve your experience. You may disable cookies through your browser settings, though some features may not function properly as a result.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

A Future Online
Everett, Washington
Email: Questions